Enough Terms and Conditions

Effective Date: 16 Sept 2024


Welcome to enough®, a platform to report, self collect DNA, and get support for your recovery. Please read the following Terms carefully, as they govern your use of Enough and our affiliates’ products and services.


1 Introduction and Services:

By using any of the websites, services, and mobile apps that link to these Terms and Conditions (the “Terms”)—Enough®, you agree to these Terms. Any new features included in the Services in the future will also be subject to these Terms.

You are entering into these Terms with We are Enough CIC. All references to “Enough”, “us”, “we”, or “our” in these terms refer to We are Enough CIC.

If you have any questions about these Terms or our Services, please contact us

1.1 Results

When using our Services you may make discoveries and/or come across content you find offensive, inaccurate, or otherwise objectionable. While you may have a strong emotional reaction you expressly agree to assume all risks associated with your use of the Services and not to hold Enough liable for any social, emotional, or legal consequences of such discoveries or encounters. For more information about Enough’s Limited Liability, please review section 7 of these Terms.

1.2 Eligibility to Use the Services

Everyone who uses the Services, whether unregistered, free registered, or a purchaser or registrant of an Enough DNA kit, is a “User.” Users may need to register an account to use certain Services, and you agree to provide accurate, complete, and current information when registering.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

1.3 Use of the Services

In exchange for access to the Services, you agree:

  • To comply with all applicable laws;
  • To be responsible for all use and activity of the Services associated with your account or login information;
  • To contact us if you suspect your account has been used without your authorization or you believe your login information has been stolen;
  • Not to resell the Services or resell, reproduce, or publish any content or information found on the Services, except as explicitly described in these Terms;
  • Not to circumvent, disable, or otherwise interfere with security-related features of the Services, including by allowing unauthorized third parties to access Services using your credentials;
  • Not to share, access, or collect data from any Services in bulk or attempt to access data without permission—whether manually or by automated means. This includes, but is not limited to, use of any artificial intelligence, bots, crawlers, spiders, data-miners, or scrapers; and

1.4 Additional Terms Applicable to Use of DNA Services

The purpose of the DNA Services is to provide genetic results and related reports for your informational use. As used in these Terms, “DNA Services” refers to the use and registration of an Enough DNA test kit, processing and genetic testing of your sample, storing your sample and any extracted DNA (as applicable)

1.4.1 Your Use of DNA Services

In addition to the requirements in Section 1.3 above, you also agree:

  • Not to resell Enough DNA test kits;
  • Not to send us a sample in violation of any export ban or other law;
  • By providing a sample to us, you acquire no rights in any research or commercial products developed by us or our collaborators/partners and will receive no compensation related to any such research or product development

1.4.2 Enough’s Provision of DNA Services

You agree that in order to facilitate your use of DNA Services, we may directly or through other companies who help us provide DNA Services:

  • Provide your sample to other companies that help us provide the DNA Services, such as to our laboratory partners;
  • Extract DNA from your sample;
  • Perform genetic tests on the extracted DNA using test methods available now or later-developed;
  • Disclose to you, the results of the tests performed;
  • Store your DNA Data;
  • Store your sample and any extracted DNA in a biobank. You may request that we destroy your sample and any extracted DNA.

1.4.3 Obtaining your DNA Data

We protect your information as described in our privacy statement. If you choose to obtain a copy of your DNA Data, that copy is not protected by our security measures and you are solely responsible for storing, securing, and protecting that downloaded data. Enough has no responsibility if you elect to share or transfer your downloaded DNA Data with others, either intentionally or inadvertently. Your DNA Data is intended only for your personal use.

2. Enough Content

The Services contain photos, videos, documents, records, indexes of content, and other content provided to you by Enough (“Enough Content”). All Enough Content may be used only in accordance with these Terms, including Enough Content that may also be in the public domain (“Public Domain Content”).

2.1 Intellectual Property Rights to Enough Content

All elements of the Services that are created by us or under our direction, or where the copyright has been assigned or licensed to us, are subject to country-specific copyright protections around the world and international conventions. The Services also include trademarks that are owned by us and protected under country- and region-specific trademark laws and treaties. All uses of our trademarks and any goodwill resulting therefrom will inure to our benefit.

2.2 Your Use of Enough Content

When accessing Enough Content you agree:

  • To use Enough Content only in connection with your personal use of the Services
  • To download Enough Content only in connection with your personal use or where expressly permitted by Enough;
  • Not to remove any copyright or other proprietary notices on any Enough Content;
  • Not to use significant portions of Enough Content outside the Services, or in a manner inconsistent with your subscription; and
  • To contact us to obtain written permission to use more than a small number of photos and documents that are Public Domain Content.

3. Your Content

Certain Services may allow you to contribute content, (“Your Content”). Your Content that contains Personal Information will be treated in accordance with our Privacy policy

3.1 You Control Your Content

Enough does not claim any ownership rights to Your Content, control how you choose to share Your Content within the Services, or limit how you share Your Content outside of Enough’s Services. You can delete Your Content either by following instructions provided within the Services or by logging into your Account Settings and deleting your Account. However, if you submit feedback, record annotations, or suggestions about Enough or our Services, you acknowledge that it is deemed to be non-confidential and non-proprietary and we may use your feedback, record annotations, or suggestions for any purpose without any obligation or compensation to you.

3.2 Use of Your Content

By submitting Your Content, you grant Enough a non-exclusive, sub-licensable, worldwide, royalty-free license to host, store, index, copy, publish, distribute, provide access to, create derivative works of, and otherwise use Your Content to provide, promote, or improve the Services, consistent with your privacy and sharing settings. You can terminate Enough’s license by deleting Your Content, except to the extent you shared Your Content with others and they have used Your Content. You also agree that Enough owns any indexes and compilations that include Your Content and may use them after Your Content is deleted.

3.3 Your Responsibilities for Your Content

You are responsible for the decision to create, upload, post, or share Your Content. By contributing or accessing Your Content you agree:

  • You have all the necessary legal rights to upload, post, or share Your Content;
  • Your Content does not violate any applicable laws.
  • Your Content that you share publicly will not include Personal Information as defined in our Privacy policy about a living person without their consent. We will not be liable if you publicly share information about other living people. In the case of living minors, you will get consent from their parent or guardian;
  • If you share Your Content publicly, other users may access and use Your Content as part of, or in conjunction with, the Services. We are not required to remove any of Your Content once it has been publicly shared.
  • You will use other Users’ content only within Enough Services and in compliance with these Terms and the other policies incorporated by reference
  • Enough reserves the right to review Your Content and to screen for illegal content or other violations of these Terms, including our community rules; and to remove or disable access to illegal content or Your Content that we believe violates these Terms. We will also remove Your Content in response to a valid court order or as required by applicable law; and
  • Serious or repeat violations or offenses will subject you to account suspension or termination in accordance any Enough content moderation policies

4. Termination or Suspension of Your Account

We reserve the right to limit, suspend, or terminate your access to the Services if you breach these Terms. If we exercise those rights, we will provide you with the reason for our decision. If a decision is based on the illegality of Your Content, we will also explain why we believe it is illegal. If applicable laws where you live require additional notice or process, we will provide such notice and process to you. Unless otherwise required by applicable law we will not refund subscription fees or the purchase price of a DNA test kit where you lose access to the Services because of your breach of the Terms

5. No Guarantees or Warranties

Subject to Section 10.2.1, we provide the Services and the Enough Content to you on an “AS-IS” basis, meaning without any guarantee or warranty. To the maximum extent permitted by law, we disclaim all warranties express or implied, including the implied warranties of non-infringement, merchantability, and fitness for a particular purpose. We do not make any promises about (a) the Enough Content, (b) Your Content, (c) the specific functionality of the Services, (d) the quality, accuracy, reliability, or availability of the Enough Content or Services, or (e) that the Services will be free from viruses or other harmful components.

Enough is not a medical service and the information we provide is not a substitute for professional medical advice, diagnosis, treatment, or counseling. If you are injured or require immediate medical attention, please call 999 or visit a hospital.

Enough is not endorsed by, directly affiliated with, authorized, or sponsored by any university, college, or third-party institution that may be referenced on this website or listed as a location where our Services are available.

We are constantly working to improve our Services. Enough may add or remove functionality or features from the Services, or adjust what services are available

6. Enough’s Limited Liability

By using the Services, you agree that Enough’s liability is limited to the fullest extent allowed by law. We will not be liable for any unintentional damage, any actual, incidental, or consequential damage, or for any loss or claim of any kind. If you live in a jurisdiction that does not allow us to broadly limit our liability, some of these limitations may not apply to you.

If you are dissatisfied with any portion of the Services or with any statement in these Terms, your sole remedy is to stop using the Services. Our total liability in any matter related to the Services or these Terms is limited to the aggregate amount you paid to us during the 12-month period preceding the event giving rise to the liability.

7. Your Indemnity

You agree that you will indemnify and hold Enough, and its affiliates and subsidiaries their respective officers, directors, employees, agents, successors, and assigns (the “Enough Parties”) harmless from any claims, damages, or other expenses (including legal fees) that result from your use of the Services and (a) your violation of these Terms or other documents or policies incorporated herein by reference; (b) your violation of another person’s rights; or (c) any claim related to Your Content, including a claim that Your Content caused damage to another person. This indemnification obligation will continue after you stop using the Services. In addition, you release the Enough Parties from all claims, demands, actions, or suits in connection with Your Content, including any liability related to our use or non-use of Your Content, claims for defamation, invasion of privacy, right of publicity, emotional distress, or economic loss.

8. Services Offered by Other Companies

Our Services may contain links to websites operated by third-parties but that does not constitute sponsorship, endorsement, approval, or responsibility for any content or its accuracy. Enough does not warrant any offers or make any guarantees about third-party sites, their content, products, or services, and will not be liable for any harm or damages caused by them. Please read the terms and conditions and privacy documentation for all third-party sites carefully, as they may differ substantially from Enough.

9. Dispute Resolution, Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

We work hard to keep our customers satisfied. If a dispute arises between you and Enough, our goal is to provide a cost-effective means of quickly resolving the dispute. If you have any concern or dispute about the Services, you agree to first try to resolve the dispute informally by contacting us

You will benefit from any mandatory provisions of UK law and nothing in this Agreement affects your rights as a consumer to rely on such mandatory provisions. We provide you with a legal guarantee that the Service will be in legal conformity at the time of supply and during the life of our contract with you. Under this legal guarantee, we will be liable for any lack of conformity of the Service and you may have a right of remedy. We will give you as much notice as reasonably feasible of any removal or suspension or stopping of a Service or of any functionality or features.

You are entitled to bring any judicial proceedings relating to this Agreement before the competent court of England and Wales, you agree that England and Wales will have exclusive jurisdiction over all disputes (contractual or non contractual) related to this Agreement. If Enough seeks to enforce any of its rights against you as a consumer, we may do so only in the courts of the jurisdiction in which you are a resident.

10. Miscellaneous

10.1 Modifications

We may modify these Terms at any time and agree to notify you of any material changes by posting information through the Services or sending you an email. Material changes become effective thirty days after they are posted, except for changes addressing new Services or legal requirements, which will be effective immediately. Your continued use of the Services means you accept the modified Terms. If you do not agree to the changes, you should stop using the Services

10.2 Entire Agreement

These Terms and other documents incorporated by reference are the entire agreement between you and Enough regarding your use of the Services and supersede any prior agreements.

10.3 Transfer of Rights and Obligations

We reserve the right to assign or transfer our rights and obligations under this Agreement. If Enough or any Service provider is acquired or transferred to another entity (in whole or part, and including in connection with bankruptcy or similar proceedings), you agree that Enough may share your Personal Information and Your Content with that entity. You may not assign or transfer any of your rights and obligations under these Terms without Enough’s written consent. There are no third-party beneficiaries to these Terms.

10.4 Severability

Except as explicitly provided herein, the unenforceability of any section or clause in these Terms will not affect the enforceability of the remaining Terms.

10.5 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our rights under that provision, and we reserve all rights not expressly provided to you herein.

10.6 Minors Thirteen and Under.

Enough does not knowingly seek or collect any personal information directly from anyone under the age of 13 and will take commercially reasonable efforts to delete such data from our systems.

10.7 Unsolicited Idea Submission Policy

Enough does not accept, review, or consider unsolicited ideas or materials (including, without limitation, new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans, or new product names) other than those Enough has specifically requested. Please do not send your unsolicited ideas or materials to Enough or anyone at Enough. If you do send them, you understand and agree that Enough will consider the unsolicited ideas and materials you submit non-confidential and non-proprietary, and Enough will be entitled to unrestricted use of these ideas and materials, without obligations, contractual or otherwise, and without any compensation to you.